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Making an agency work for you

by Vic Searl published 8th May 2009

It's widely reported that the current recession is unlike any recession before it. So in unprecedented times it makes sense to look for smarter ways to cut costs.

Salaries are often the biggest expenditure for a hospitality business yet the roles your staff play are often vital to its success. It's one thing to cut hours from a rota but making savings from salaried staff such as a Marketing Manager is another thing completely and no business can afford to compromise their marketing during these difficult times.

If you're thinking about recruiting a marketing manager take a few minutes to think about the job they will do and the hours they will take to do it. Could an agency give you and your business some much needed flexibility?

It's not hard to see why clever operators consistently rely on marketing agencies to help drive revenue

  • Target Your Spending: By using an agency you can spend your budget in the most effective way. You're often able to tap into a wealth of knowledge and experience in many disciplines including graphic design, online marketing, web design and staff training - driving new business and making your existing business count!
  • Stop & Start: You are able to stop using an agency's services whenever you want, giving you real financial flexibility when you need it. Turn us on and off according to your budget
  • Make Ideas Work: Many marketing managers still need to outsource some services, such as email communications and online marketing. Marketing agencies are often experts in all marketing and communication techniques and can make your ideas work
  • More Bang For Your Buck: You only pay an agency when they're working, saving you money and making sure your campaigns aren't compromised during holiday and sick leave. An agency will still be constantly driving sales when the rest of head office are on holiday!
  • Strength & Support: Whether you're a new start-up or an established business a great agency can steer you through uncertain times with confidence, letting you turn economic instability into a fantastic opportunity for growth
  • Tried & Tested: Choosing an agency that works exclusively with the hospitality industry means it will have refined it’s processes, giving you the most focused and relevant service for your needs
  • Customise: Hand pick from an agencies range of services and support your existing in-house team

Working with an agency is the natural choice for many big operators, but how do YOU get the most from the relationship?

  • Spending a few hours working alongside an agency will help it get under the skin of your brand
  • Invest a little time in communicating with your agency, give regular feedback
  • An integrated agency could offer input to other parts of your business, such as training, giving you more value for money

Many companies assign their entire marketing budget to an agency so it's certainly a credible option if you are looking for a way to achieve your goals while retaining much needed flexibility.

Take an objective look at your business, it's marketing requirements and consider how much time you can afford to invest and have a chat with a couple of agencies and decide if they fit into the culture of your company.

Recruiting an agency is the most measurable way of achieving your goals


Vic Searl

Author : Vic Searl


Vic was our Operations Consultant and now works freelance setting up hospitality businesses. Vic specialises in new concept development, implementation and marketing strategies.
View more info about Vic

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