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Chowki Case Study

Chowki
Background

Chowki Restaurant in London's Picadilly Circus engaged Ignite in January 2007 to prepare the brand for UK roll out. Their key USP is a changing menu that covers different regions of India on a monthly rotating basis, overseen by acclaimed head chef Kuldeep Singh.

Challenge
  • Develop the product offering and brand to meet the demands of the market in preparation for scalable roll out.
  • Develop a simplified menu that clearly communicates the variety of food from regional India while remianing true to the well-renowned rotating menu.
Ignition
  • Written strategic marketing plan that positions an experience at Chowki as 'a journey around culinary India'
  • Chowki's brand now travels through regions on a quarterly basis, changing the menu with the seasons.
  • A 'Hero' menu item was born - Chowki Pots. Customers now choose curry pots from featured regions.
  • Online & offline launch marketing campaign
Success
  • £8k/week from launch
  • Launch campaign attracted over 500 new database sign-ups
  • Year-on-year increase in sales during major economic recession in 2008/2009

Website: www.chowki.com