Chowki Case Study

The White Hart
Background

Situated in Hertfordshire, The White Hart Restaurant & Bar approached Ignite Marketing to help drive sales in their under-performing restaurant.

Challenge
  • Increase sales in this loss making restaurant.
  • Attract a greater number of hotel residents to dine in-house.
Ignition
  • Re-position the restaurant in a bid to drive sales.
  • Redesign interiors and project-manage refurbishment.
  • Create new brand identity
  • Plan and manage re-launch & promotional campaign
  • Implement press and media campaign
  • Introduce new collateral and data collection methods
Success
  • Sales increased 30%
  • Transformed from loss to profit-making
  • Excellent customer feedback for new look restaurant
  • High levels of response to promotion campaign