Marketing & Account Manager

We are looking for an enthusiastic and well experienced Marketing & Account Manager to join our growing team. You will be responsible for planning and implementing the marketing for your own set of clients, as well as managing a small team of managers and executives.

The role requires a personable, organised, analytical, creative, pro-active and versatile person. You’ll need loads of energy and be able to remain positive and in-control even when juggling deadlines under considerable pressure.

We’re offering this role to a more experienced Account Manager capable of taking on the agency’s broad hospitality client base, overseen by our Account Director. From the outset you will develop and implement digital marketing across a wide range of clients and a variety of platforms, so a wide base of marketing knowledge, website development experience and enthusiasm for learning is essential.

Our primary service offering is digital marketing and as such competencies that include a mix of digital marketing techniques are essential; specifically experience with paid search, social & video advertising across different platforms, SEO and Google Analytics reporting.

Most importantly you need to genuinely enjoy working with people; this role is primarily about servicing our clients and involves a significant amount of time talking to them – on the phone and in person. The ideal candidate should naturally be in their comfort zone when dealing with people; able to communicate with ease, provide confident client counsel, deal with difficult situations, and lead meetings independently.


The role will include:

  • Client account management and liaison
  • Strategically driving your accounts forward, delivering ROI for your clients
  • Ensuring all work is completed to agency standards and timelines
  • Maintaining profitability for the agency
  • Pipeline management and driving new business
  • Project management of new website development and ongoing management of websites and updates
  • Website structure planning, site-mapping and wireframing
  • Planning & implementation of digital advertising campaigns
  • Understanding of SEO techniques
  • Social media marketing
  • Retrieval and analysis of marketing data
  • Writing insight-driven reports and presenting to clients
  • Advertising & website copywriting
  • Email marketing and database management
  • Brand management and creative input
  • Leading and participating in workshops with clients centred around branding, website experiences and multi-channel campaigns

Required Skills & Experience

  • Minimum 4+ years marketing experience and at least 2 years at management level
  • Ability to communicate confidently with senior clients (written & verbally)
  • Agency experience essential
  • Experience managing a team
  • An all-round basic understanding of digital marketing tools & techniques
  • Be organised, proactive with a keen eye for detail and able to work in a team
  • Good knowledge of Pay-Per-Click advertising, particularly Google Adwords
  • Good knowledge of Search Engine Optimisation
  • Good knowledge of Google Analytics
  • A general interest in and genuine enthusiasm for marketing & web technology, specifically marketing in the digital space
  • Excellent standard of written English skills and the ability to write creative copy
  • Experience working with hospitality clients preferred
  • Be open-minded and sociable with a lively personality
  • Dedication to gaining great ROI from our client’s advertising budgets

Oh, and you must love eating, drinking & having fun!

If you fulfil all the requirements above and would like to apply please send a cover letter and CV to careers@ignitehospitality.com

NO AGENCIES PLEASE

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